Acceptable Use Policy

Last updated: November 2, 2026

Effective date: 2 November 2026

This Acceptable Use Policy (the “Policy”) forms part of the Terms of Service between you and Orboni (“Orboni”, “we” or “us”). It lists what you may not use the Service for. It applies to every merchant, whatever the size of the business, and to every website, application or channel through which a merchant uses the Service. We may update it at any time by publishing a new version on this page.

1. Unlawful activity

You may not use the Service for anything that is illegal where you, your buyers or we are located, or to facilitate anyone else’s illegal activity, including:

  • money laundering, terrorist financing, proliferation financing or the evasion of sanctions, export controls, capital controls or taxes;
  • receiving or moving the proceeds of crime, ransomware, extortion, theft, hacking, scams or fraud;
  • any business with, or for the benefit of, a person, entity, country or territory that is the subject or target of sanctions;
  • bribery or corruption.

2. Prohibited products and services

You may not accept payments through the Service for:

  • illegal drugs, controlled substances, drug paraphernalia, and prescription medicines without a valid prescription and licence;
  • weapons, firearms, ammunition, explosives and their parts, and instructions for making them;
  • child sexual abuse material or any content that sexualises minors; non-consensual intimate imagery; content depicting sexual violence; human trafficking or sexual services;
  • stolen, counterfeit or infringing goods, pirated software or media, and anything that infringes intellectual property or privacy rights;
  • stolen, leaked or illegally obtained data, personal data, account credentials, payment card data or identity documents, and fake or forged documents;
  • malware, exploits, spyware, botnets, denial-of-service services and any tools or services meant to gain unauthorised access to systems or accounts;
  • gambling, betting, lotteries or games of chance, unless you hold every licence required in each jurisdiction where you offer them and we have agreed in writing;
  • unlicensed financial services, including money transmission, currency or crypto-asset exchange, custody, lending, investment or deposit services, securities, and any offering that requires a licence or registration you do not hold;
  • pyramid or Ponzi schemes, “get rich quick” offers, high-yield investment programmes, and any scheme promising returns;
  • mixers, tumblers and other services designed to obscure the origin or destination of crypto-assets;
  • products or services that promote hatred, violence or discrimination, or that harass or threaten anyone;
  • anything sold with false, misleading or deceptive claims, including fake reviews, fake health cures and products not delivered as described.

3. Misuse of the Service

You may not:

  • create accounts with false information, impersonate any person, or open new accounts after we have closed yours;
  • let others use your account or API keys, or provide the Service to third parties as if it were your own (for example as a payment service for other merchants) without our written agreement;
  • use the Service to process payments for any business other than the one described in your account;
  • probe, scan or test the vulnerability of the Service, or breach any security or authentication measure, except as part of a responsible disclosure agreed with us;
  • interfere with or overload the Service, including through excessive requests, automated scraping or load testing;
  • send spam or unsolicited messages that include links to your payment pages;
  • use the Service in a way that could expose us or our providers to legal, regulatory or reputational risk, or that could cause any blockchain address, network or token used by the Service to be blocked, frozen or sanctioned.

4. Enforcement

We may investigate any suspected breach of this Policy and, at our sole discretion and without prior notice or liability, refuse or stop payment sessions, suspend or restrict your account, close it, and report the matter and share relevant information with law enforcement or other competent authorities. We are not obliged to monitor your use of the Service, and our not acting on a breach does not mean we accept it. Because we never hold your funds, we cannot freeze, return or redirect payments; the consequences of an unlawful transaction remain entirely yours.

5. Reporting

If you believe someone is using Orboni in breach of this Policy, please tell us at support@orboni.com. Include the payment page link or session identifier if you have one.